Q: Hey Babe, What's a Pre-Order? A: The pre-order item is an item which you have the chance to purchase in preview from the new collection or a limited edition. It means that the item is still in production when ordered and not immediately available in our warehouse. Once you run checkout it is important to verify if the product is in pre-order or not. Delivery times may vary for pre-orders and note that delays may occur and dates are not guaranteed.Pre-orders cannot be cancelled/refunded once placed.